1005 Privacy Policy – How Your Personal Data Is Collected and Protected

When you register and use the 1005 platform, we collect certain personal information that is necessary to operate your account, verify your identity, and deliver the services you sign up for. Registration data includes your full name, date of birth, email address, and mobile number — all of which are required to create a verified member account in the Philippines. When you make deposits or request withdrawals, we also collect payment-related information such as your chosen payment channel and the reference details of each transaction, though we do not store full card numbers or full bank account details on our servers. We may collect device and session data automatically when you access the platform, including your IP address, browser type, operating system, and the pages or features you interact with during your visit. If you contact our support team, we retain records of those communications in order to resolve issues accurately and improve the quality of our assistance over time.

The personal data we collect from Filipino members is used primarily to operate and maintain your account, process deposits and withdrawals in Philippine pesos, verify your eligibility to use the platform, and deliver the gaming and wagering services you have chosen. We use identity and transaction data to comply with our obligations under Philippine anti-money laundering regulations and responsible gaming requirements, which may include verifying your age, reviewing unusual account activity, and reporting to relevant authorities where required by law. Your contact details — including your registered email address and mobile number — may be used to send you important account notifications, security alerts, and, where you have opted in, promotional communications about new features or offers on the platform. We analyse session and usage data in aggregate to understand how members interact with the platform, identify technical issues, and improve the overall experience across mobile and desktop devices. We do not use your personal data for any purpose that is unrelated to the operation of the 1005 platform, and we do not sell your data to third parties for their own marketing purposes under any circumstances.

1005 does not sell, rent, or trade your personal information to unrelated third parties, and we limit the sharing of your data strictly to what is necessary to provide the platform's services and meet our legal obligations in the Philippines. We work with trusted third-party service providers — such as payment processors, identity verification partners, and technical infrastructure providers — who may receive limited data in order to fulfil specific functions on our behalf; all such providers are contractually required to handle your data securely and only for the purposes we specify. Where required by Philippine law, court order, or a request from a competent regulatory authority, we may be obligated to disclose personal information; in such cases, we will only disclose the minimum data necessary to comply with the legal obligation. In the event that 1005 undergoes a business restructuring, merger, or acquisition, member data may be transferred to the successor entity, provided that the same level of privacy protection is maintained and affected members are notified in advance. If you have questions about the specific third parties we work with or the nature of data shared with them, you are welcome to contact our support team or consult the FAQ page for further guidance.

1005 takes the security of your personal data seriously and applies industry-standard technical and organisational safeguards to protect the information we hold about you from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 1005 platform is protected using secure encryption protocols, ensuring that your login credentials, payment details, and account information are not exposed during transmission. Access to personal data within the 1005 organisation is restricted to authorised personnel who require it to perform specific job functions, and all staff with access to member data are bound by confidentiality obligations. We conduct regular reviews of our security practices to identify and address potential vulnerabilities, and we maintain incident response procedures to act promptly in the event of a data security breach. While we implement strong protections on our end, members also play a role in keeping their accounts secure — you should use a strong, unique password for your 1005 account and avoid sharing your login details with anyone else.

The 1005 platform uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your session preferences, and gather aggregated data about how members use the service across different devices and browsers. Essential cookies are strictly necessary for the platform to operate — they enable functions such as keeping you logged in during a session, remembering your language or display preferences, and ensuring secure page transitions — and cannot be disabled without affecting your ability to use the platform. Analytics cookies help us understand which parts of the platform are most frequently visited, how members navigate between sections, and where technical issues are most likely to occur, allowing us to prioritise improvements that benefit the most members. We do not use cookies to track your activity on unrelated third-party websites, and we do not share cookie-derived data with advertising networks for targeted advertising purposes. Most modern mobile and desktop browsers allow you to view, manage, and delete cookies stored on your device; however, disabling essential cookies may limit your ability to access certain features of the 1005 platform.

As a registered member of 1005 in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act 10173), and we are committed to making it straightforward for you to exercise those rights. You have the right to access the personal information we hold about you, to request corrections to any data that is inaccurate or incomplete, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention requirements that apply to us. You have the right to object to the processing of your data for direct marketing purposes, and you may withdraw your consent to receive promotional communications at any time by contacting our support team or using the unsubscribe option included in any marketing message we send. You also have the right to data portability — meaning you can request a copy of the personal data you have provided to us in a structured, commonly used format — and the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated. To exercise any of these rights, please reach out to the 1005 support team through the contact channel available in your account; we will respond to all valid requests within the timeframe required by applicable Philippine law.

1005 may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer, or the legal requirements that apply to us in the Philippines, and the most current version of the policy will always be available on this page with the effective date of the latest revision noted at the top. Where a change to this policy is material — meaning it significantly affects how your personal data is collected, used, or shared — we will take reasonable steps to notify you through your registered contact details before the change takes effect. Your continued use of the 1005 platform after a revised policy has been published will be taken as your acceptance of the updated terms, so we encourage you to review this page periodically to stay informed. If you have any questions about how this policy applies to your account or how your data is handled, the FAQ page is a helpful starting point, and our support team is available to assist with more specific enquiries. We are committed to being transparent about our data practices and to handling your personal information with the care and respect it deserves.

Last updated: June 2025. This Privacy Policy applies to all members registered on the 1005 platform in the Philippines.